Course curriculum

  • 1

    You're about to improve your business converations

    • How to use this course - A walkthrough

    • Before we begin...

    • Download the workbook

    • Welcome

      FREE PREVIEW

    • Quiz #1 - Getting started
  • 2

    Why Do We Avoid Conversations

    • Stop avoiding conversations

    • Quiz #2 - On avoidance
  • 3

    The Brain Science Behind Conversation

    • The neuroscience of social interaction

    • Quiz #3 - Brain Science and Conversation
  • 4

    The Evolution of Speech

    • The evolution of conversation

    • Quiz #4: The Evolution of Speech
  • 5

    Is Tech to Blame?

    • Is tech to blame?

    • Quiz #5: Is Tech to Blame?

  • 6

    Forget the Advice You've Gotten

    • Forget what you've been told

    • Quiz #6: Forget the Advice You've Learned
  • 7

    Set Up For Success

    • Set up for success

    • Quiz #7: Manage Expectations
  • 8

    Don't Multitask

    • Don't Multitask

    • Quiz #8: Multitasking
  • 9

    Good question!

    • Good question!

    • Quiz # 9: Good questions
  • 10

    Get off the soapbox

    • Changing minds

    • Quiz #10: Stop lecturing
  • 11

    Why Smart People Aren't Always the Best Conversationalists

    • Why Smart People Aren't Always the Best Conversationalists

    • Quiz #11: Conversation and IQ
  • 12

    Go With the Flow

    • Go with the flow

    • Quiz #12: Going with the flow
  • 13

    I Don't Know

    • Saying "I Don't Know"

    • Quiz #13: I really don't know
  • 14

    You Don't Know How They Feel

    • Shift and Support

    • Quiz #14: Shift and support
  • 15

    You Only Have to Say It Once

    • Don't play it again, Sam

    • Quiz #15: Repetition
  • 16

    Listen

    • Learn to listen

    • Quiz #16: Listen listen listen
  • 17

    Keep It Short

    • Keep it brief

    • Quiz #17: Be brief
  • 18

    Congratulations!

    • Great job!

    • Before you go...