Course curriculum

  • 1

    You're about to improve your business converations

    • How to use this course - A walkthrough

    • Before we begin...

    • Download the workbook

    • Welcome

      FREE PREVIEW

    • Quiz - Getting started
  • 2

    Make an Instant Improvement

    • Quiz - Video conferencing
  • 3

    Why Do We Avoid Conversations

    • Stop avoiding conversations

    • Quiz - On avoidance
  • 4

    The Brain Science Behind Conversation

    • The neuroscience of social interaction

    • Quiz - Brain Science and Conversation
  • 5

    The Evolution of Speech

    • The evolution of conversation

    • Quiz - The Evolution of Speech
  • 6

    Is Tech to Blame?

    • Is tech to blame?

    • Quiz - Is Tech to Blame?

  • 7

    Forget the Advice You've Gotten

    • Forget what you've been told

    • Quiz - Forget the Advice You've Learned
  • 8

    Set Up For Success

    • Set up for success

    • Quiz - Manage Expectations
  • 9

    Don't Multitask

    • Don't Multitask

    • Quiz - Multitasking
  • 10

    Good question!

    • Good question!

    • Quiz - Good questions
  • 11

    Get off the soapbox

    • Changing minds

    • Quiz - Stop lecturing
  • 12

    Why Smart People Aren't Always the Best Conversationalists

    • Why Smart People Aren't Always the Best Conversationalists

    • Quiz - Conversation and IQ
  • 13

    Go With the Flow

    • Go with the flow

    • Quiz - Going with the flow
  • 14

    I Don't Know

    • Saying "I Don't Know"

    • Quiz - I really don't know
  • 15

    You Don't Know How They Feel

    • Shift and Support

    • Quiz - Shift and support
  • 16

    You Only Have to Say It Once

    • Don't play it again, Sam

    • Quiz - Repetition
  • 17

    Listen

    • Learn to listen

    • Quiz - Listen listen listen
  • 18

    Keep It Short

    • Keep it brief

    • Quiz - Be brief
  • 19

    Congratulations!

    • Great job!

    • Before you go...